Rutas aéreas low-cost: vuela barato desde cualquier lugar a todas partes
 

Aerolínea: Blu-express

Su reseña

Reseñas de viajeros

  • M Edwards volando desde Roma Fiumicino a Estambul Sabiha Gökçen
    1
    Our 10.30am flight was pushed back by 5 hours so we lost our planned day trip to Istanbul. (We only found out about the change when we turned up to check in.) When we finally did get to check in, we were told that the flight was running 1.5 hours late. By the time we walked to the gate, the departure time had changed again and was now showing as 6pm!

    This would have caused us to miss our (expensive) flight out of Istanbul back to Sydney, so we had to book an alternative at our own expense.

    The Blu-express staff were unhelpful, indifferent and, from what I could gather, untrained. They didn't seem to understand the way the airport worked and weren't aware of their own policies. They genuinely didn't care about us at all.

    We canceled our flight with Blu-express and tried to get our luggage back so we could check in on the alternative flight we'd booked, but two hours later it still hadn't shown up and we had no choice but to check in on our replacement flight without our luggage. The guys at other airlines (Turkish in particular) were so helpful in sorting out the mess that Blu-express had made, actually telling us what our options were in terms of retrieving our baggage.

    We did ask the girl at the Blu-express desk whether, since we still didn't have our luggage back and the check-in was about to close, they could forward our luggage on. Without even batting an eyelid, she just said: 'no'. And that was all we ever got from Blu-express - 'no', 'don't know', and a lot of indifferent shrugs.

    They cost us time and money and caused an enormous amount of stress, and it really didn't seem to bother them at all.

    This is the most incompetent, unhelpful, unreliable airline service I've encountered in 10 years of regular traveling. I wouldn't recommend them to anyone, ever.

Aeropuertos low-cost usados por Blu-express

Consejos para volar > Planée su viaje

Un vuelo indirecto: Si no hay un vuelo directo en su ruta deseada y tiene que cambiar de avión para llegar a su destino, usted debe tomar en cuenta tres "detalles" muy importantes.
  • El primero es que usted debe comprar sus billetes de avión por separado, como si tomara dos viajes diferentes. Por lo tanto, puede suceder que la suma que debe pagar por los boletos de sus vuelos indirectos, especialmente si usted los compra poco antes de la fecha del vuelo, sea casi igual al precio que pagaría por un vuelo directo con una línea regular. Revise y compare precios antes de comprar!
  • Por otra parte, al llegar al aeropuerto de donde necesite cambiar los vuelos, tiene que recoger su equipaje usted mismo - como si su viaje hubiera terminado. Después, tiene que salir de la zona de seguridad del aeropuerto, registrarse para el segundo vuelo y pasar por el control de seguridad una vez más, antes de subir al segundo vuelo. Tenga mucho cuidado, esto a veces puede tardar más de 3 horas!
  • Por último, pero no menos importante, si su primer vuelo se retrasa, el siguiente no va a esperar por usted, aunque sea operado por la misma compañía aérea. Esto se debe a la política de las compañías de bajo coste que indica que los vuelos son independientes el uno del otro. Ellos no son responsables de su pérdida de los vuelos en adelante, no importa qué.